Privacy Policy, Terms of Use & Cancellation/Refund Policy

This Privacy Policy explains how we collect, process, use, share and protect information about you. It also tells you how you can access and update your information and make certain choices about how your information is used.

This Privacy Policy applies to information we collect when you use our websites, mobile applications, and other products and services (collectively, the "Services") or when you otherwise interact with us whether in electronic, paper or verbal format.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our websites or by sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Information You Provide To Us

We collect information of our clients, affiliates or contractors provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, complete a survey, make a purchase, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, payment information and any other information you choose to provide.

Use of Information

We may use information about you and that you provide for various purposes, including to:

• Provide, maintain and improve our Services;
• Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
• Send you technical notices, updates, security alerts and support and administrative messages;
• Respond to your comments, questions and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, rewards, and events offered by Prayagraj Lion Waste Management Private Limited and others, and provide information we think will be of interest to you;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Process and deliver contest entries and rewards;
• Link or combine with information we get from others to help understand your needs and provide you with better service; and Carry out any other purpose necessarily contemplated by the collection of information about you or as otherwise notified via the Services at the time of collection.

Cookie Notice & Cookie Policy

Our Services use cookies, which are small data files that are placed on the hard drive of your computer, tablet, smartphone, or other devices when you visit a website and other tracking tools on our website and mobile applications. When we refer to cookies, this includes other similar technologies such as pixel tags, or web beacons. For more information about these tools and your choices

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
• In response to a request for information if disclosure is required by, or if we believe disclosure is in accordance with, any applicable law, regulation or legal process;
• If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Prayagraj Lion Waste Management Private Limited. In connection with, or during negotiations of, any merger, sale of Prayagraj Lion Waste Management Private Limited assets, financing or acquisition of all or a portion of our business to another entity;
• With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.
• We may also share aggregated or de-identified information with third parties, which cannot reasonably be used to identify you.

Security

Prayagraj Lion Waste Management Private Limited uses accepted best methods and takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We review our security procedures carefully and regularly and our staff is trained and required to safeguard your information. We transmit, store, protect and access all cardholder information in compliance with the Payment Card Industry's Data Security Standards.

Location Information

When you first launch our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. We currently require this location information in order to use our Services, so if you do not consent to this collection, you cannot use our Services. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.

Cancellation/Refunds

All services are non-refundable.

In case of any deviation in the bills, the customers can register the complaint with us.

The refunds, if any, would be settled in the next billing cycle.